The customer who is a very loving husband from Kentucky USA, this is the first time for him to contact us for the electric golf cart, Before the order, When he choose our 6 seats lifted electric golf cart, he ask us a lot of questions , such as battery, cart specifications, cart color, other options and the warranty, In this process, he may consider product quality, price, performance, reputation and other factors, so we introduce a lot of detail information about our cart, such as the
1. Front suspension
Double swing arm and independent front suspension + coil spring and barrel hydraulic pressure shock absorber.
2. Rear suspension: Integral rear axle,Speed ratio 16:1 Spring plate and Hydraulic Shock.
3. Braking system: rear axle,4wheel hydraulic brake, 4wheel disc brake + electronic brake parking.
Besides, introduce more about the Maintenance-free lead-acid battery,48V134ah lithium battery and 72V150ah lithium battery, and talk about the difference between this kind of batteries and the warranty.
After the customer choose the color, our engineer start to design effect diagram and packaging project.
During the mass production, we take a lot of photos and show the golf cart situations to the customer and finish the mass production on time.
After the customer receive the carts, we show the detail installation videos to the customers, bec after sale service is also very important. If customers do not get timely and professional pre-sale, sale and after-sales service, they are likely to lose trust in the seller and choose other brands of products. Therefore, I need to provide high-quality services, including professional consultation, perfect after-sales service and timely solutions to enhance customers’ trust and loyalty to the brand.
We really thanks a lot for this customer, We are looking forward to continuing to work together in the future to provide you with even better products and services.
Post time: Sep-28-2023
